CRM Specialist

CRM Specialist is responsible for effective operation of the Company CRM Systems (mainly SalesForce) for Hungarian market supporting business needs and company commercial strategy. Own end-to-end technical responsibility, master data administration and continuous improvements – such as new capabilities implementation, new features, data management, access rights, etc.

WHCSZ13660 / Budapest / Home Office

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Tasks

Master data administrator for system
User trainings (refresher and for new users)
Ensure seasonal readiness, product and customer master data
Lead new capability implementations in system
Lead reporting capability and close cooperation with Sales Analyst to provide business insights for decision making
Close cooperation with EMEA CRM team, active member of EMEA / CEE CRM network
Continuous improvement of system based on commercial input and needs
Close cooperation with Commercial Leads to understand simplification and incremental efficiency opportunities
Coordinate tasks and priorities for 3 CRM Assistants in Hungary
Ensure proper reporting from Hyperplan database

Our offer

Opportunity to be part of a global industry leader working to discover solutions to the most pressing
agricultural challenges of our time
Challenging work assignments that grow your skills, capabilities and experiences
Opportunities for international rotations and relocation that will expand your global view and cultural experience
Diverse, inclusive work environment where employees bring their whole selves to work and feel heard, valued and empowered
Competitive base salary
Monthly fringe benefits
Home Office opportunity
Health insurance

Expectations

3-5 years of proven experience and a track record in a multinational-environment, preferably in business analytics and/or CRM management.
Experience with SalesForce database is a must.
Technical skills: advanced-level proficiency in Salesforce and Excel, preferably in Power BI,
Ability to work with and understand complex data.
Fluent English and Hungarian language skills
Comfortability around higher management, ability to manage multiple stakeholders
Ability to translate business needs into technical / system capabilities
abilities to work independently and proactively;
abilities to work in a team
good communication skills