Customer Support Specialist
Our partner is a world energy leader that provides technology, solutions and services across the entire energy value chain from the point of generation to consumption. Powering more than a third of the world, it serves customers in more than 150 countries.
Tasks
- Screen and prioritize incoming requests received via Salesforce (NEX) or via email.
- Enter Quotes/Orders into Oracle based ERP System.
- Send out initial customer quote and order acknowledgements.
- Keep key contact between QFS, Sales, Order Manager
- Support global team entry activities and metrics.
- Support both external and internal customers
- Support new system releases and enhancement testing
Our offer
- Modern corporate environment striving for continuous improvement
- The company will vote trust for you, so they give you responsibility
- Complex, all-round benefit package – since the long-term cooperation is in the common interest
- Competitive base salary
- Monthly fringe benefits (Cafeteria)
- Home Office opportunity
- A jointly developed career path
- Superior fuel subsidy
- Health insurance
Expectations
- College/University degree
- Solid knowledge of Microsoft Office softwares.
- Relevant experience in customer service is an advantage, experience in a multinational company is a plus.
- Confident communication level of spoken and written Hungarian and English.
- Capabilities to effectively communicate both horizontally and vertically with customers and within the organizations.
- Solid communication skills, self-motivated, ability to establish and handle multiple priorities simultaneously.
- Team player attitude.
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