ShareBudapest XIII. kerületBackCustomer Order Specialist - Német nyelvtudássalKamatoztasd Német és Angol nyelvtudásod nálunk!Reference number WHCSZ11010
Multinacionális partnercégünk megbízásából keresünk CUSTOMER ORDER SPECIALIST POZÍCIÓBA Munkatársat akár azonnali kezdési lehetőséggel!
Tasks
Manage and execute customer orders and returns related to MSA, CSA, CM&U, Warranty, New Units, Field Services and non-contractual corrective and preventive maintenance transactions of spare parts for reciprocating engines
Communicate with Sourcing, Warehouse and Logistics teams and obtain commitments regarding short cycle demands and customer escalations
Must strive to meet all customer request dates, reduce processing cycles and keep backlog of orders to a minimum
Manage customer complaints, work cross functionally to drive timely resolution
Administer all fulfilment related activities including monitoring of the orders status in the system
Responsible for total ownership of order documents regarding accuracy, clarity, quality, and timelines
Support new system releases and enhancement testing
Expectations
College or university degree in Economics, Logistics or International Trade
At least 1 year work experience in Customer Service/logistics/international trading
Active and fluency in English and German
Knowledge of export & import regulations, terms and processes
Strong Customer Service mindset
Proficiency in Microsoft Office applications – Outlook, Excel (Vlookup, IF functions, advanced filtering, pivot tables), Word and PowerPoint
Our offer
International working environment
Flexible working time
Home office opportunity
Multinacionális partnercégünk megbízásából keresünk CUSTOMER ORDER SPECIALIST POZÍCIÓBA Munkatársat akár azonnali kezdési lehetőséggel!