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Share Budapest, XIII. kerület Back Demand Generation Specialist with Spanish language knowledge Reference number WHCSZ12173

Our partner's name is known globally with a significant presence worldwide in numerous business areas. 100% American/multinational identity company. We are seeking a highly motivated and detail-oriented Sales Support Specialist to join our team.

Tasks

Initiate, build and maintain relationships with customers by providing the right content at the right time through the right channel (via phone, email and others) for best customer experience
Promote the company's products and services
Capture all relevant information during customer interactions and register them in CRM tools
Handle customers’ incoming requests, provide necessary support and provide proposals based on customer specified information OR route the request to Field sales (depending on campaign and/or business rules, qualifying the request and providing well defined interests)
Identify sales opportunities with new and existing customers through different channels (phone, email, LinkedIn Sales Navigator, other sales tools)

Expectations

Experience in B2B/B2C sales, customer relationship management, or out-bound call
Effective and professional verbal and written communication (in English + in Spanish)
Ability to work in a team or individually if required, and remotely
Proven account management and project planning skills
Sales mindset and ability to provide excellent customer service, customer-focused approach
Knowledge in social media and lead generation through social media