Customer Support Representative - Dutch speaking
Call Centre / Customer Service WHC022192 / BudapestReference number: WHC022192
I'm Interested
Apply for the position
Start your careers with Eaton while you can use Dutch language skills!
Tasks
- Handles inquiries via email from customers and/or internal parties
- Order management: order entry, price checking, order clearing compliant with Eaton's policies
- Complaint handling
- Full coordination of delivery and billing, including multiple product lines and respective sequencing of project orders to fulfil external customer project
- Handles a variety of pre-sales or post-sales service functions.
- Provide assistance to sales functions across EMEA and external customers in areas such as product/service order fulfilment processes, customer service requests such as end-to-end order status management, repair/calibration request, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration.
- Resolves problems by applying established policies, procedures and tactics and using pro-active communication across internal network of multiple product lines
- Fosters an environment which promotes Eaton’s goals and philosophy, encourages continuous improvement and builds customer relationships
Expectations
- Full-time student status (active or passive)
- Ability to commit 20-25 hours per week (flexible)
- Strong written and verbal communication skills in Dutch and English
- Experienced user of MS office
- Strong analytical skills
- Strong attention to details
- Ability to work in a team
- SAP knowledge is an advantage
Our offer
- Gr. 2475 Ft / hour
- Gaining experience in a fast-paced professional environment
- Possibility to stay with the company in the long term
- Modern Office Environment
- Volunteering opportunities
- Well-Being programs
Start your careers with Eaton while you can use Dutch language skills!
